Privacy policy

Privacy Policy

Last Updated: May 3, 2026

This Privacy Policy describes how AMVIM ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit amvim.com (the "Site") or make a purchase. This Policy is designed to comply with the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Children's Online Privacy Protection Act (COPPA), and Google Merchant Center policy requirements.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

  • Account information: name, email address, phone number, password
  • Order information: billing address, shipping address, payment information (processed via secure third-party processors — we do not store full credit card details)
  • Communications: messages sent via email, contact form, or AI Chat Assistant
  • Marketing preferences: email and SMS subscription status

1.2 Information Collected Automatically (Device Data)

  • IP address, browser type and version, operating system
  • Pages viewed, time spent on Site, referring URL, search terms
  • Device identifiers, time zone, language preferences
  • Information collected via cookies, web beacons, pixels, and tags

We use the following technologies to collect Device Data:

  • Cookies: Small data files stored on your device. Visit allaboutcookies.org for more information.
  • Log files: Track actions on the Site (IP address, browser type, ISP, referring/exit pages, timestamps).
  • Web beacons, tags, and pixels: Electronic files that record information about how you browse the Site.

2. HOW WE USE YOUR INFORMATION

We use the personal information we collect to:

  • Process and fulfill your orders (including processing payments, arranging shipping, providing invoices and order confirmations)
  • Communicate with you about your orders, products, and services
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products or services (only when consistent with your preferences)
  • Improve and optimize our Site, including measuring the success of marketing campaigns
  • Comply with legal obligations and enforce our Terms of Service

3. SHARING YOUR PERSONAL INFORMATION

We share your personal information with the following categories of third parties to help operate our business:

  • Shopify: our ecommerce platform. Shopify Privacy Policy
  • Payment processors: to securely process payments
  • Shipping carriers: USPS, UPS, FedEx, and others to deliver orders
  • Google Analytics: to understand Site usage. Google Privacy Policy | Opt-out
  • Google Ads / Merchant Center: for advertising and product listings
  • Email and SMS marketing platforms: Omnisend
  • Customer review platforms: Judge.me
  • Customer support tools: our internal AI Chat Assistant
  • Analytics and heatmap tools: Microsoft Clarity
  • Suppliers and dropshippers: Trendsi and CCwholesale, who fulfill orders directly to you

We may also share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically:

  • Account data: retained while your account remains active and for up to 7 years after closure (for tax and legal compliance)
  • Order data: retained for 7 years after the order date (US tax law requirement)
  • Marketing data: retained until you unsubscribe
  • Cookies: retention period varies by cookie type (session cookies expire when you close your browser; persistent cookies typically expire within 13 months)

5. YOUR RIGHTS AND CHOICES

5.1 Marketing Communications

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us at support@amvim.com. You can opt out of SMS messages by replying STOP.

5.2 Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary by browser. Note that disabling cookies may affect Site functionality.

6. CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

6.1 Right to Know

You may request that we disclose what categories of personal information we have collected about you, the categories of sources, the business purpose for collection, the categories of third parties with whom we share it, and the specific pieces of personal information we collected about you.

6.2 Right to Delete

You may request that we delete personal information we have collected from you, subject to certain exceptions.

6.3 Right to Correct

You may request that we correct inaccurate personal information we maintain about you.

6.4 Right to Opt-Out of Sale or Sharing

We do not sell your personal information for monetary value. However, certain information sharing for cross-context behavioral advertising (such as Google Ads remarketing) may qualify as "sharing" under CPRA. To opt out of this sharing, please email support@amvim.com with the subject line "CCPA Opt-Out Request."

6.5 Right to Limit Use of Sensitive Personal Information

We do not collect or use sensitive personal information for purposes other than those necessary to provide our products and services.

6.6 Right to Non-Discrimination

We will not discriminate against you for exercising any of your CCPA/CPRA rights.

6.7 Categories of Personal Information Collected (Last 12 Months)

  • Identifiers (name, email, address, IP address)
  • Commercial information (purchase history)
  • Internet/network activity (browsing data)
  • Geolocation data (general location from IP)
  • Inferences (preferences and characteristics)

6.8 How to Exercise Your Rights

To exercise any of these rights, email support@amvim.com with your request. We will verify your identity before processing the request. You may also designate an authorized agent to make a request on your behalf. We will respond within 45 days as required by law.

7. EUROPEAN ECONOMIC AREA (GDPR)

If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) provides you with the following rights:

  • Right to access: request a copy of your personal data
  • Right to rectification: correct inaccurate personal data
  • Right to erasure ("right to be forgotten"): request deletion of your personal data
  • Right to restriction of processing: request that we limit how we use your data
  • Right to data portability: receive your data in a structured, machine-readable format
  • Right to object: object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent: withdraw your consent at any time where processing is based on consent
  • Right to lodge a complaint: with your local data protection authority

Our legal bases for processing personal data include: consent, contract performance, legal obligation, and legitimate business interests. To exercise GDPR rights, email support@amvim.com.

International data transfers: Your personal information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our Site, you consent to these transfers. We use Standard Contractual Clauses for international data transfers where required.

8. CHILDREN'S PRIVACY (COPPA)

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@amvim.com, and we will delete that information from our systems.

9. DO NOT TRACK (DNT) AND GLOBAL PRIVACY CONTROL (GPC)

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want your online activity tracked. We currently do not respond to DNT signals due to lack of an industry standard, but we do honor the Global Privacy Control (GPC) signal as required under CPRA for California residents.

10. SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data transmission, access controls, secure payment processing through PCI-compliant third parties, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure.

11. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically.

13. CONTACT US

For questions about this Privacy Policy, to exercise your privacy rights, or to file a complaint:

  • Email: support@amvim.com (response within 24 hours)
  • Phone: +1 (862) 330-1218 (Mon–Fri 9 AM – 8 PM ET)
  • AI Chat Assistant: available 24/7 on our website
  • Mailing Address: AMVIM by Oldara Corp Company, 5794 Bird Rd Unit #787, Miami, FL 33155, USA
  • EIN: 20-0797059

For GDPR-related requests from EEA residents, mark your inquiry "GDPR Request." For CCPA/CPRA requests from California residents, mark your inquiry "CCPA Request."